Frequently Asked Questions
Everything you need to know about Karsten Nursery style and service.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the materials used in Karsten Nursery collections sustainable?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.